Designation Systems Engineer
Role Desktop Support / Printer / Field
Job Location Mandya
Experience Min 1 year to 4 Years
Qualification Any Degree (or) Diploma
Nature of Job Permanent
Shift timing General
Duration for Joining: within 10 to 15 days
Contact Person : Janaki. R
Job Profile
• Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
• Printer HP laser jet -1022, 1020, Dot-matrix - EPSON, Wipro.
• Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
• Trouble shooting of all types of Hardware and software applications problems.
• Configuring & troubleshooting of Desktop/Laptops for L1 Managing backup and recovery.
• Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
• Installation and configuring of wireless Data Cards in users laptops.
• Exposure in Active Directory user creation & deletion
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Trouble shooting hardware, software & networking problems.
• User group policies creation & modification
• Monitoring of virus issues through Symantec Endpoint Protection antivirus.
• Regular data & mail backup of MS outlook (PST files).
• Password creation & resetting to end users through remote desktop
• Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
• Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
• Resolving tickets with in the SLA, which is raised from End User side.