Presales Executive

INTERFACE

We are looking to hire an experienced, customer-oriented Presales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Presales Executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

To be successful as a Presales Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Presales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

KEY RESPONSIBILITIES:

Calling existing and potential customers to persuade them to purchase company products and services.

Accurately recording details of customers’ purchase orders

Processing all customer purchases accordingly

Generating promising leads for the outside sales team to pursue

Managing customer accounts by ensuring timely follow ups

Developing and sustaining solid relationships with customers to encourage repeat business

Using sales scripts proffered by the company to drive sales and respond to customer rejections

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences

Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales

PERSONAL COMPETENCIES:

Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred.

Certified Sales Professional (CSP) accreditation is advantageous.

Proven experience working as a Presales Executive.

Proficiency in all Microsoft Office applications.

The ability to follow scripts.

Strong negotiation and consultative sales skills.

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  Any Bachelor Degree, Professional Degree

• Role

  Presales Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office