Job Role and Responsibilities
ling inbound calls and making outbound calls to HNI buyers for properties.
ling calls for Presales marketing related to projects inquiries, guiding them with directions, and efficient follow ups to customers and maintaining high service standards.
ate customer for current portfolio of all the project, and book appointments for site visit.
ctively follow up with leads generated.
ow quality parameters set by the organization.
rate site visit prospects over the phone.
dination with sales team for all the projects and monitoring them with clients about the site visit to ensure maximum lead conversion.
taining accurate database of the call records and presentation of the same on a timely basis. Created and maintained team relationships.
cting all activities required to achieve walk-in's numbers to the site, targets and goals.
re efficient follow ups to customers and maintaining high service standards.
nging home visits for clients till site
Skills Required
have Good / Excellent / Fluent communication skills.
mum 6 months experience required in Outbound / Inbound calling or Customer Service profile.
have Client Handling skills.
a self-motivated go-getter.
ld have location awareness for all over Mumbai Locations - South Mumbai / Navi Mumbai and Suburbs locations