Policy Advisor Role

Scalene Works

JD – Pre-sales (Blended process)

Designation : Policy Advisor (Health Insurance)

No of people required : 30 Nos

CTC : Up to LPA + 15K Incentive

Location : Bangalore (HSR layout)

Company : Acko General insurance

Experience : 2+ years

Ideal candidate background:

• Proficient in English and Hindi verbal communication

• Quick learner with ability to grasp new systems and processes

• Detail oriented and thorough in ensuring minimal errors while sending communication to customers

• At least 2 years of experience in handling customers in both voice and non-voice process

• Demonstrates a flair for helping and servicing clients

• Active listening, empathy and patience wrt customer interactions

• Ability to convert leads to sales without being pushy/intrusive

• Ability to articulate in different ways

• Comfortable working 6 days with 1 rotational week off

• Candidate should be comfortable working in rotational shifts

• Candidates should be willing to work from office

• Open for Off roll

Interview rounds:

Screening + Level 1 Ops + Final Ops + HR Discussion

• Experience

  1 - 7 Years

• No. of Openings

  15

• Education

  B.A, B.B.A, B.C.A, B.Com, BDS, B.E, B.Sc, Diploma, Advanced/Higher Diploma, Any Bachelor Degree

• Role

  Policy Advisor

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office