Policy Advisor role

Scalene Works

JD Pre-sales (Blended process)

Designation : Policy Advisor (Health Insurance)

No of people required : 30 Nos

CTC : Up to LPA + 15K Incentive

Location : Bangalore (HSR layout)

Company : Acko General insurance

Experience : 2+ years

Ideal candidate background:

Proficient in English and Hindi verbal communication

Quick learner with ability to grasp new systems and processes

Detail oriented and thorough in ensuring minimal errors while sending communication to customers

At least 2 years of experience in handling customers in both voice and non-voice process

Demonstrates a flair for helping and servicing clients

Active listening, empathy and patience wrt customer interactions

Ability to convert leads to sales without being pushy/intrusive

Ability to articulate in different ways

Comfortable working 6 days with 1 rotational week off

Candidate should be comfortable working in rotational shifts

Candidates should be willing to work from office

Open for Off roll

Interview rounds:

Screening + Level 1 Ops + Final Ops + HR Discussion

• Experience1 - 7 Years
• No. of Openings15
• EducationDiploma, Advanced/Higher Diploma, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, BDS, B.Sc, B.E
• RolePolicy Advisor
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office