Responsible for execution of ongoing placement and leading a client to deliver the candidate/student on time.
1. Managing the placement planning and client quality control. Fabrication.
2. Process creation, process improvement, documentation & process implementation. Coordination with candidate/student+client,
3. Managing service delivery & escalations. Ensuring timely delivery of candidate to clients and responsible for vendor management
4. Ensuring smoothly to get the client execute within the timeline.
5. Managing full life cycle of a client from beginning to end, meeting delivery dates in time with desired quality.
6. Managing multiple client accounts, handling client communication (email, phone & chat) and escalated service issues.
7. Keeping a track of candidate process.
8. Handling a client of Associate organization managers and coordinators.
9. Maintaining candidate/client report and communicating the performance expectations.
10. Coordinate meetings with the client to discuss candidate requirements.
11. Handling Govt/Private client communication, queries and billing.
12. Lead the channel to deliver superior execution of plan.
13. Planning & ensuring implementation of Business Promotion Plans.
14. Mobilization and Placement tie ups and tracking record of all placed students.