Phone Banking Officer

Skywings Advisors Private Limited

Job Description:

- Handling of outbound calls of customers regarding card control

- Clarifications & queries on transactions declined due to card control not enabled

- Renewal and upgrade customers for welcome call/feature enforcement

- Responding to customers with the resolution within the defined TATs

- Answering customer calls within the specified call answer time

- Attempting to delight the customer by striking a relationship and fulfilling needs

- Call back to customers in case of any unresolved queries etc.

- Appropriately escalating cases to the Supervisor.

- Minimum 1 year of experience is required in Tele calling / Tele sales.

Regards

Mohit

• Experience

  1 - 7 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Phone Banking Officer

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office