Acknowledge customers in a friendly and helpful manner within 30 seconds of the entry into the area.
• Recruit, train, coach, motivate, and develop new and incumbent associates on
company policies and procedures, product knowledge, and personal and department
productivity goals
• Review and analyze business performance of daily, weekly, monthly, seasonal, and
annual sales results
• Handle stock, petty expenses and sales cash at the store with complete responsibility
• Communicate company goal specifics and expectations
• Monitor associate productivity levels and provide coaching and feedback
• Ensure timely processing of new receipts, damages, testers, or Fragrance Oil wastages
and return to vendors (RTVs)
• Develop and implement business driving calendar / events to achieve department
goals
• Supervise proper presentation, organization, storing, and replenishment of stock
• Sell merchandise through effective customer service techniques and professional
selling skills to reach personal productivity goals
• Alert company of needs and concerns of the business and staff
• Communicate regularly with relevant department heads , vendors, regarding stock
needs, customer preferences, and special events