- Advises patients based on the doctor's reports.
- Daily coordination with the consultant/center head based on surgery advice and conversion.
- Maintain a checklist following management instructions. (For example, Cataract, FFA, and others.)
- Clearly explain to them the cost of the treatments/investigations in question.
- Get reviews from patients and help with social media sharing.
- Maintain a daily counselor report (Advise, Conversion, and Patient wise details).
- Working with TPAs and Insurance Departments (Sending Pre-authorization, Getting Approval, and Billing).
- Before surgery, double-check all required paperwork connected to credit billing.
- Keeping track of all advised patients in the Counselor Summary.
- Making telephone calls and keeping track of the results.
- One day before the operation, prepare the surgical list and give it over to the concerned doctor and the center head.
- Maintain contact with patients at all times.
- Clearly explain to them the cost of the treatments/investigations in question.
- Responsibilities can be changed if necessary.
Desired Candidate Profile
Qualifications: Candidates with graduation in any field can apply
Experience: A minimum of 1 year of experience is requested (Preferably Eye hospital)
- Experience1 - 7 Years
- No. of Openings3
- EducationAny Bachelor Degree
- RolePatient Counsellor
- Industry TypeHospitals / Medical / Healthcare Equipments
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office