A passenger service executive, also known as a passenger service agent or airline customer service agent, helps passengers at an airport or airline:
Check-in: Assist passengers with check-in and verify their travel documents
Provide boarding passes: Give passengers boarding passes and luggage labels
Provide flight information: Instruct passengers on flight schedules, fares, and departure gates
Handle issues: Address passenger concerns about delayed, canceled, or missed flights
Provide assistance: Help passengers with special needs, such as unaccompanied children or VIPs
Make announcements: Alert passengers to changes in the gate or flight arrival
Weigh luggage: Weigh baggage and charge extra for overweight items
Follow safety and security: Adhere to safety and security measures
Update records: Use computers and scanners to update records
Passenger service executives typically work in airports and may work 56 days a week, 89 hours per day. Some common benefits include health insurance, 401(k), flight discounts, and flexible scheduling.
contact no.
Experience
0 - 1 Years
No. of Openings
70
Education
Higher Secondary, Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech
Role
Passenger Service Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
skytech aviation services pvt. ltd.