Airport Passenger Service Associate

TSC AIR PVT LTD

To provide all necessary help and support to passengers as required by our customer airlines which may

include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge

operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle

customer complaints and other duties as assigned.

JOB RESPONSIBILITIES

The following responsibilities are associated with this job role:

Assist passengers with self-service check-in kiosks

Inspect and verify passenger documentation

Issue boarding passes and reschedule passengers affected by flight interruptions or

cancellations

Manage passenger baggage processing including handling and fee calculation if applicable

Assist passengers as needed through arrival and check in processes including support for

passengers with special requirements such as unaccompanied minors (UM), VIP passengers

and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required

Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate

checked bags (cleared through security) are made available for loading upon departure and

delivery to passengers upon arrival

Comply with Swissport Standard Operating Procedures (SOPs) Operate computers and specialist equipment such as air-bridge, scanners and airline specific

software Produce work-related documentation when required Maintain the highest standards of safety and security at all times

For Further Details,

Qualifications-12th Pass

Salary - to

Job Loction - Kolkata

Job Time - Full Time

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  Higher Secondary, Secondary School, Diploma

• Role

  Passenger Service Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office