ORM Manager

Key Skills

Online Reputation Management Social Media Marketing Brand Image Check Review Websites Build Trust and Brand Loyalty

Job Description

Have an understanding of search engine behaviour, social media, forums, blogs, ratings and reviews, etc. These are considered to be the most important and basic skills of a reputation manager.

Work towards enhancing and building the organization’s reputation by constantly measuring the effectiveness of your strategies.

Establish policies and procedures, systems and standards that will avoid any negative impacts on the organization. Reaching out to dissatisfied customers is an important procedure to control negative reviews. Moreover, focusing on forums, tweets, images, and writing effective blog posts, or publishing positive reviews is also the responsibility of a reputation manager.

Be well prepared for taking immediate action when the company’s reputation has been tarnished.

Research online to find out all the negative keywords associated with a brand or individual and publish positive content that can then neutralize the effect of the former.

Lead the management team in maintaining and improving the company’s reputation.

Handle difficult situations such as internet blackmail and ethical manipulation of search engine results or reviews.
  • Experience

    5 - 10 Years

  • No. of Openings

    2

  • Education

    B.Com, B.E, M.B.A/PGDM

  • Role

    ORM Manager

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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