Real-time tracking and manning a command center.
Responding to Customers Queries and Complaints on real time basis.
Mention search and action, action on negative/neutral/positive mentions.
Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content.
Fast thinking individual who can create content on a variety of complaints, queries or request
Ability to propose logical solutions as well as communicate them clearly and effectively
Sets processes in place for managing the key tasks
Manage presence in social networking sites including Facebook, Twitter, LinkedIn, Google+ and other similar community sites, posting on
relevant blogs, and seeding content into social applications as needed.
Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on the effectiveness of
campaigns to maximize results.
Monitor trends in social media tools, digital platforms and other applications
Encouraging adoption of relevant social media techniques into the corporate culture and into all the company's services
Maintaining Daily, Weekly, Monthly, Quarterly and Yearly Reports
Taking care of all deliveries of the client as per SLA
Experience : 0 - 3 Years
No. of Openings : 1
Education : Diploma, Any Bachelor Degree
Role : Orm Executive
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : [ Male / Female ]
Job Country : India