ORM Executive

Mervice Infotech Private Limited

1 - 3 Years
50 Openings
3.0-4.0 Lac/Yr
Bangalore
Face-to-Face interview

Key Skills

Customer Service Representative ORM Executive

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Job Description

Analyze reputation factors and measure brand reputation

Create an amazing client experience by providing positive content via email, posts, and tweets

Contribute to the brand’s excellent reputation by regularly reviewing information about our products and services from different outlets, including search engines, social media and communities, blogs, and forums

Examine the facts surrounding social media (negative) comments to provide positive and professional responses

Recognize possible negative situations and crises and use conflict resolution concepts to solve issues

Provide mechanisms to prevent and effectively deal with online reputation threats

Monitor and assess revised and new content to make improvement suggestions for SEO optimization

Detect ongoing trends and mitigation options by collecting and analyzing online data

Submit regular reports to the management

Experience
1 - 3 Years
No. of Openings
50
Education
Secondary School
Role
ORM Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Mervice Infotech Private Limited

We strive to be a world leader in providing our clients outsourcing solutions that take their business to the next level with an innovative approach that is customized to their needs.

We consider our clients to be our partners. For that we offer them the best outsourced solutions. Consistency with work & exceeding clients expectations has always been our motto.