Oracle AWS Support Lead @ Chennai Location

Arck IT Services Pvt Ltd

Urgently need Oracle AWS support lead who can join immediately.

Experience : 8+ years

Location: Chennai, India

Note: Need someone who can join immediately or ASAP

• Strong knowledge in Oracle PLSQL development and production support

• Should have experience in Unix shell scripting and CRON jobs

• Production and Monitoring support experience and Production System monitoring.

• Ability to quickly diagnose the problem areas and come up with solutions and/or workarounds

• Should have knowledge in web application concepts like Deployment, SSL, certs management

• Experience in monitoring Oracle Enterprise manager for jobs and long running queries

• Should have strong experience in troubleshooting data flow across systems

• Experience of JIRA and Git Hub

• Should have experience in DevOps concepts and process tools like , Azure Devops

• Knowledge of server installation and configuration

• Strong verbal and written communication skills, which will be key in driving customer and internal communications

• Should be able to lead small team and plan , guide , review , and deliver the products to customer on time with high quality

• Should be able to communicate the teams activity management team.

• Nice to have cloud Azure , AWS experience

Roles and responsibilities:

• Own and drive entire multiple production support team

• Acts as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service

• Responsible for L1, L2 production support activities (monitoring , triaging , assigning to various teams, collaborate with them and resolve the issue)

• Monitor production ticketing system and assign the work to team members and resolve

• Interact with customer support team , marketing team , business executives , IT development team and solve their system related issues.

• Responsible for quality delivery

• Provide clear communication to team members and stakeholders

• Communicate to status to management team regularly

•

• Experience

  8 - 10 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Oracle AWS Support Lead

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office