Oracle AWS Support Lead @ Chennai Location

Arck IT Services Pvt Ltd

Urgently need Oracle AWS support lead who can join immediately.

Experience : 8+ years

Location: Chennai, India

Note: Need someone who can join immediately or ASAP

Strong knowledge in Oracle PLSQL development and production support

Should have experience in Unix shell scripting and CRON jobs

Production and Monitoring support experience and Production System monitoring.

Ability to quickly diagnose the problem areas and come up with solutions and/or workarounds

Should have knowledge in web application concepts like Deployment, SSL, certs management

Experience in monitoring Oracle Enterprise manager for jobs and long running queries

Should have strong experience in troubleshooting data flow across systems

Experience of JIRA and Git Hub

Should have experience in DevOps concepts and process tools like , Azure Devops

Knowledge of server installation and configuration

Strong verbal and written communication skills, which will be key in driving customer and internal communications

Should be able to lead small team and plan , guide , review , and deliver the products to customer on time with high quality

Should be able to communicate the teams activity management team.

Nice to have cloud Azure , AWS experience

Roles and responsibilities:

Own and drive entire multiple production support team

Acts as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service

Responsible for L1, L2 production support activities (monitoring , triaging , assigning to various teams, collaborate with them and resolve the issue)

Monitor production ticketing system and assign the work to team members and resolve

Interact with customer support team , marketing team , business executives , IT development team and solve their system related issues.

Responsible for quality delivery

Provide clear communication to team members and stakeholders

Communicate to status to management team regularly

• Experience

  8 - 10 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Oracle AWS Support Lead

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office