Operations Manager

Shiga Petals

Operations Manager –

Roles & Responsibilities:

 Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.

 Anticipates and tracks operational and tactical risks and providing strategic solutions.

 Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.

 Works with sales teams to help set and meet daily, weekly and Monthly.

 Plays a significant role in long-term planning, project status reporting, and implementing change control processes.

 Works closely with the management on other special planning and departmental projects.

 Oversees and reports weekly, monthly, quarterly, and annual metrics.

 Identifies trends and assess opportunities to improve processes and execution.

 Completes reasonability testing and information validation prior to circulating findings and recommendations to the management.

 Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.

 Collaborates with transitions and onboarding team as needed.

 Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving the management and escalate to appropriate level when required.

 Assesses a variety of situations and provide clarity to team and the management.

 Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors.

 Solicits and responds to feedback while gaining commitment and support.

 Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.

 Stays up to date on industry regulations, trends, and technology.

 Works closely with management team to ensure all operational, administrative, a

• Experience

  4 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Operations Manager

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office