This is a full-time on-site role for an Operations Manager at Suite 16 Studio Apartments, located in Gurugram.
Qualifications
• Bachelor’s degree in Business Management or a related field, and Minimum of 2 - 5 years of relevant experience in hospitality industry
• Experience in operations management, including overseeing staff, analyzing and improving processes, and managing budgets and resources
• Strong leadership, communication, and problem-solving skills
• Excellent organizational and time-management skills, with the ability to prioritize tasks and delegate responsibilities effectively
• Experience with customer service and conflict resolution
• Knowledge of regulations and compliance requirements related to the hospitality industry
• Proficiency in Microsoft Office and other relevant software systems
• Positive attitude, strong work ethic, and willingness to learn and adapt in a fast-paced environment
Duties & Responsibilities:
• Evaluate and decide the need of personnel in the department.
• Participate in the selection of front office personnel.
• Train and update staff skills
• Schedule the staff duties.
• Supervise and help workloads during shifts.
• Evaluate the job performance of each front office employee
• Maintain working relationships and communicate with all departments
• Maintain master key control
• Check room status
• Resolve guest problems quickly, efficiently and courteously
• Update and monitor group information and requirements.
• Review credit limit report
• Enforce all cash-handling, other modes of payment and credit policies.
Location:- Sector 52, Gurgaon, Haryana
Job Type:- Full Time
Salary:- 20,000 – 30,000 / Month
Experience
2 - 8 Years
No. of Openings
1
Education
Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree
Role
Operations Manager
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office