1. Assist the operations team with day-to-day activities, ensuring smooth and efficient processes within the company.
2. Collect and organize operational data for analysis, including performance metrics, resource utilization, and project outcomes.
3. Provide administrative support in coordinating meetings, calls, and communication between clients and internal teams.
4. Assist in documenting standard operating procedures (SOPs), workflows, and other operational guidelines.
5. Support project managers and senior consultants in coordinating project tasks, setting up timelines, and ensuring project deliverables are met.
6. Support in monitoring the quality of services provided to clients, ensuring compliance with internal standards and external regulations.
7. Assist in improving internal communication channels between different departments (., sales, finance, HR, and consulting teams).
8. Conduct research on industry trends, competitor offerings, and new technologies that could impact the companys operations.
9. Participate in process improvement initiatives by identifying inefficiencies and suggesting solutions to streamline operations.
10. Participate in training sessions and workshops to develop a deeper understanding of company operations and the consultancy industry.
11. Assist in gathering and analyzing client feedback to identify areas of improvement in service delivery.
12. Provide general administrative support, such as scheduling meetings, managing calendars, maintaining files, and organizing documents.
13. Help monitor resource allocation, track operational costs, and ensure that resources are being utilized effectively across various projects.
14. Assist the operations team in identifying potential risks to project timelines, budgets, or quality.
Experience
0 - 1 Years
No. of Openings
1
Education
B.A, B.C.A, B.B.A, B.Com
Role
Operation Trainee
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s