• Experience of working under tight deadlines in a fast-paced environment.
• Strong communication, situational awareness, and organizational agility skills.
• Must be self-directed and foster initiative in others.
• Must be able to translate larger business goals into actionable items for their team.
• Demonstrable experience with training and developing team members using an inspirational and motivational approach that aligns with ANZA’s unique organizational culture.
• A solid working knowledge & understanding of all Microsoft Office applications, Power BI & Automation tools.
• Manage, drive, and implement department initiatives around planning, documentation, procedures and Continuous Improvement, and ensure compliance with policies, procedures and work instructions.
• Promote the company’s culture and values through leadership-by-example, group interaction, and frequent one-on-one coaching with associates at every level.
• Think critically about automation/machine learning regarding quality and customer experience. Deliver efficiencies and quality outcomes.
• Successful experience in implementing continuous improvement methodologies will be an added advantage (Lean / Six Sigma).
• Client-focused, with exceptional communication skills.
• Direct experience in creating business change using enabling technologies.
• Drive standardization across multiple processes and methods to ensure consistency in experiences and key performance indicator (KPI) delivery.
• Engagement with client at Business Head/Vertical Heads for sustainability and growth.
• Mining of the account in co-ordination with the Department Head and ensuring the account grows.
1 - 7 Years
2 Openings
Not Disclosed
Banashankari Bangalore 
Face-to-Face interview
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