Operation Support Executive

Sawara Solution Private Limited

Operation Support Executive

Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Experience: 6 Months-1 Year

Location: Bangalore

Mode: Full Time / Work from office

Salary: As Per the Company Standard

About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the

Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.

Job Description:

The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.

Key Responsibilities:

Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.

Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.

Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.

Proper coordination with the Graphic designer team and the sales team.

Build and maintain strong, long-lasting client relationships.

Ensure the timely and successful delivery of solutions according to custom

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Operation Support Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office