Operation Support Executive

Eon Infotech Limited

We at Eon Infotech Ltd. are looking for Operations Executive. To succeed in this role, you must have exceptional operational competency and managerial skills.

Essential Skills

- Customer Management

- Team / Field Staff Management

- Planning & Scheduling of team work

- Good verbal & written communication skill

- Active problem solving skills

- Ability to handle pressure

- Knowledge of Open Office / MS-Office, Google Map

Desired Skills

- Knowledge about Telecom/Vehicle Electronics

- Client call & complaint handling

Role/Responsibilities:

- Managing Customer Service Field Team / Support technicians

- Attending customer calls and complaints professionally

- Coordinating with client, production team and management

- Proactively monitoring of VTS devices through dashboard/MIS/Web App

- Planning replacement / maintenance of faulty devices

- Conducting customer trainings on VTS front-end operations/reports generations.

- GPS Data Analysis

- Updating Information Systems

- Reporting Progress / Status to customer and other concerned @EON

- Other relevant activities related to VTS Operations and desired by client

Qualification:

Graduate in any discipline with one year computer diploma or Graduate in Computer Application/ IT / equivalent

Experience- Fresher to 2 years as Operations Executive

Specific details,

-Must have own conveyance,

-Posting at PRTC Control Room, Patiala Duty in Shift (Day/Night)

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  B.A, B.C.A, B.B.A, B.Com

• Role

  Operation Support Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  PRTC (PEPSU Road Transport Corporation) Head Office, Punjab 147001