Assistant Manager Operations

  • icon job experience 5 - 8 Years
  • icon job opening 3 Openings
  • icon salary 5.0-6.0 Lac/Yr
  • icon job location Thane
  • Face-to-Face interview Face-to-Face interview

Job Description

Salary Upto - 6 LPA

Shift - Day

Responsibilities:

The person will be responsible for smart result-oriented management of the collections write-off portfolio credit cards of the Company.

The incumbent will ensure implementation of credit policies and risk management strategies for effective portfolio management.

Demonstrates good understanding and exposure to credit cards collections

Managing agencies / tele-calling team to help improve resolution rates for pre-write-off accounts and money collection on write-off/180+ cases.

Meet allocated budgets and benchmarks for the team.

Designs and improves processes to improve cash flows and reduce

Actively assists in development and management of portfolio MIS for effective portfolio tracking as well as identifying mapping risk triggers to assist the business in achieving the optimum risk reward equation.

Development and management of outsourced collection agencies for optimal results at the best cost.

Implementation and management of all compliance regulatory and other customer experience related norms during execution.

Develop and update robust MIS and ensure all reporting requirements are met for statutory, compliance and regulatory requirements.

Leverage alternate resolution mechanisms including legal to maximize

Create and manage a robust tele-calling strategy.

Undertake regular timely agency reviews/tele-calling team reviews to help increase engagement levels and improving upon performance
  • Experience

    5 - 8 Years

  • No. of Openings

    3

  • Education

    Any Bachelor Degree

  • Role

    Operation Manager

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Selections Sourcing

Some of the most knowledgeable, skilled, passionate and seasoned search experts are part of our young and proficient team of HR consultants. The new age evolving and dynamic needs of both start-ups and existing companies are supported by our objective-focused solutions. The team at Selections Sourcing is well equipped to ensure the right profiles are sourced within stringent timelines to meet your organizations requirement. We are specialize in Employment Agency and HR Services.
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