Job Responsibilities:
The Logistics Operations Manager is responsible for planning, coordinating, and monitoring logistics operations such as warehousing, inventory, transportation, and supply chain processes
•In charge of monitoring the Logistic partner (3PL) and cooperating with the internal department (CS, Sale, etc) to reach KPI for Successful Delivery rate with COD.
•Follow inventory Accuracy, FIFO-FEFO picking, Inbound-Outbound in Warehouse.
•Ensure on-time Picking in Warehouse.
•Follow Daily-In-Out, Inventory report, expiration date report.
•Manage Cycle count, stock take activity.
•Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
•Follow the First Mile and Last Mile activity to ensure KPI On-time Delivery (OTD) to Customers.
•Follow closely with unsuccessful orders and coordinate with 3PL and Internal Customer Service Team to manage the Delivery successful order percentage.
•Evaluate the 3PL's KPIs.
•Delivery rate will be the main KPIs
Specialized knowledge and skills:
•Have general knowledge of logistics warehouse, transportation.
•Prefer to have experience working with Logistics systems WMS and TMS.
•Strong computer skills, especially Excel.
•Critical thinking and problem-solving skills.
Education and experience:
•Graduated college at least, prefer to Transportation Major
•At least 5 years of working experience in Warehouse fulfillment and Last Mile. (70% last mile, 30% Warehouse),
•5 years experience in managing 3PLs last mile or last mi
•Professional English and willingness to work flexible schedule /shift