Position Overview: As a Customer Relationship Manager (CRM), your primary responsibility is to build and maintain strong relationships with customers to enhance their overall experience and satisfaction with the company's products or services. You will serve as the key point of contact for customers, ensuring their needs are met and addressing any concerns or issues they may have. The CRM plays a critical role in fostering customer loyalty and maximizing customer lifetime tion Overview: As a Customer Relationship Manager (CRM), your primary responsibility is to build and maintain strong relationships with customers to enhance their overall experience and satisfaction with the company's products or services. You will serve as the key point of contact for customers, ensuring their needs are met and addressing any concerns or issues they may have. The CRM plays a critical role in fostering customer loyalty and maximizing customer lifetime value.