Operation Executive

Traviyo

JOB DESCRIPTION

Responsible for interacting with the clients and solving their queries

Maintaining the records of customer interactions and follow up with the clients

Provide feedback of the clients to the concerned departments and authorities so as to improve the services

Handled customer interactions. Contacting potential clients via email or phone to establish rapport and set up meetings

ROLES AND RESPONSIBILITIES

Maintain constant communication with management, team, and clients to ensure proper operations of the organisation

Firmly work with respective team members to update the tickets

Substantiate to live the website on time with respective modification

Develop, implement, and maintain quality assurance protocols

Ensure that there must not find any critical fault on website and portal

Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organizations internal capacity

Actively pursue strategic and operational objectives

Ensure operational activities remain on time and within a defined budget

Oversee accounts payable and accounts receivable departments

Convincing and influencing ability

Aware about the technology (CRM, Website, Portal and Digital Marketing)

Excellent communication skills, Verbal and Written

Skills to work both independently and as part of a team

• Experience0 - 1 Years
• No. of Openings2
• EducationAny Bachelor Degree
• RoleOperation Executive
• Industry TypeManufacturing / Production / Quality
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office