Operation Executive

Traviyo

JOB DESCRIPTION

• Responsible for interacting with the clients and solving their queries

• Maintaining the records of customer interactions and follow up with the clients

• Provide feedback of the clients to the concerned departments and authorities so as to improve the services

• Handled customer interactions. Contacting potential clients via email or phone to establish rapport and set up meetings

ROLES AND RESPONSIBILITIES

• Maintain constant communication with management, team, and clients to ensure proper operations of the organisation

• Firmly work with respective team members to update the tickets

• Substantiate to live the website on time with respective modification

• Develop, implement, and maintain quality assurance protocols

• Ensure that there must not find any critical fault on website and portal

• Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organization’s internal capacity

• Actively pursue strategic and operational objectives

• Ensure operational activities remain on time and within a defined budget

• Oversee accounts payable and accounts receivable departments

• Convincing and influencing ability

• Aware about the technology (CRM, Website, Portal and Digital Marketing)

• Excellent communication skills, Verbal and Written

• Skills to work both independently and as part of a team

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Operation Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office