Operation Executive

Traviyo

job description

• responsible for interacting with the clients and solving their queries

• maintaining the records of customer interactions and follow up with the clients

• provide feedback of the clients to the concerned departments and authorities so as to improve the services

• handled customer interactions. contacting potential clients via email or phone to establish rapport and set up meetings

roles and responsibilities

• maintain constant communication with management, team, and clients to ensure proper operations of the organisation

• firmly work with respective team members to update the tickets

• substantiate to live the website on time with respective modification

• develop, implement, and maintain quality assurance protocols

• ensure that there must not find any critical fault on website and portal

• grow the efficiency of existing organisational processes and procedures to enhance and sustain the organization’s internal capacity

• actively pursue strategic and operational objectives

• ensure operational activities remain on time and within a defined budget

• oversee accounts payable and accounts receivable departments

• convincing and influencing ability

• aware about the technology (crm, website, portal and digital marketing)

• excellent communication skills, verbal and written

• skills to work both independently and as part of a team

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Operation Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office