Job Description
Operations Executive
We Are Currently Looking For Motivated Individuals To Join Our Team Of Verification Specialists. Calls Are Made To Employers, Schools, And References To Verify Applicable Skills And Experience.
Manage Inbound/Outbound Calls For Employment, Education, Reference, And Licensing Verifications.
Maintain Effective Record-Keeping For All Calls Handled. Ensure All Verifications Sent Out Are Followed Up On Promptly.
Quality Assurance And Data Review Of Information Obtained For Verifications.
Guarantee Daily, Weekly And Monthly Goals Are Met.
Client Coordination
Coordination With Vendor
Completing The Task Within The Given Turnaround Time.
Ensuring Cases/Checks Are Initiated As Per Client Specifications.
Ensuring Consistent Quality And Delivery.
Identifying Insufficiencies/Clarifications Within The Agreed Time.
Meeting The Established Service Levels And TAT.
Ensuring Continuous Adherence To Existing Guidelines On Various Aspects Of Delivery, Response To Internal Clients, Mail Etiquette.
Maintaining Integrity, Discipline, And Confidentiality Related To Related Policies/ Procedures.
Ability To Work In A Team.
Communication Skills. Skills: - Team Player, Verification, And Validation And BGV