- Assist senior operations staff in day-to-day operations, ensuring smooth execution of IT services and projects.
- Help coordinate IT projects by tracking deadlines, milestones, and deliverables.
- Assist in the scheduling and planning of resources for various IT projects or service deliveries.
- Assist with communication between vendors, clients, and internal teams to ensure operational needs are met.
- Maintain records of all project documentation, contracts, service agreements, and other operational materials.
- Assist in managing inventory of IT equipment and software, ensuring that stocks are maintained and orders are placed as necessary.
- Input operational data into relevant software or systems to maintain accurate and real-time records.
- Identify inefficiencies in operational processes and assist in implementing solutions to improve efficiency and reduce costs.
- Provide support to clients regarding operational issues, service requests, or technical inquiries.
- Assist in tracking customer complaints or service issues, ensuring timely resolution or escalation.
- Prepare regular operational reports to track performance metrics, resource utilization, and any outstanding tasks or issues.
- Work closely with IT teams, including developers, engineers, and technical support, to ensure the timely delivery of services or projects.
- Assist in monitoring the quality of services and solutions delivered to clients, ensuring they align with company standards.
- Ensure all operational activities comply with relevant industry regulations, company policies, and client agreements.
- Assist in monitoring the allocation of resources (staff, equipment, etc.) to ensure projects or operations are properly supported.
- Support in managing operational incidents or issues that arise, ensuring they are logged, tracked, and resolved in a timely manner.
- Assist in organizing training sessions for operational processes, tools, or software used within the team.
Experience
0 - 1 Years
No. of Openings
1
Education
Higher Secondary, Secondary School, Diploma
Role
Operation Executive
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s