Operation Executive
KREDITBEE

  • icon job experience 0 - 4 Years
  • icon job opening 80 Openings
  • icon salary 3.0 - 3.5 Lac/Yr
  • icon job location Bangalore
    +1 Chennai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Computer Operations Voice Process Executive Collection Agent Sales Executive

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Job Description

Handle incoming customer calls professionally and efficiently.

Make outbound calls to follow up on customer inquiries or resolve issues.

Provide accurate information about products or services to customers.

Resolve customer complaints and ensure customer satisfaction.

Update customer information in the database during and after each call.

Collaborate with other team members to address customer needs effectively.

Meet or exceed individual and team performance targets.

Follow communication scripts and guidelines to ensure consistency.

Stay updated on product knowledge and industry trends.

Escalate complex issues to the appropriate department or supervisor.

Proven experience in a customer service or voice process role.

Excellent verbal communication skills in English+ Hindi.

Strong active listening and problem-solving abilities.

Ability to multitask and work in a fast-paced environment.

Basic computer skills.

  • Experience

    0 - 4 Years

  • No. of Openings

    80

  • Education

    Any Master Degree, Advanced/Higher Diploma, Any Bachelor Degree, Post Graduate Diploma

  • Role

    operation executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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