Responsible for making reservations in the car rental software.
billing, coordination with suppliers and administrative functions related to car rental operations.
Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.
Provide outstanding customer service and respond quickly to needs and complaints.
Communicating with customers to answer questions and address concerns about their reservations or rental vehicles.
Capable of handling drivers and vendor’s query.
Ensure to receive all phone calls from drivers any hour in day/night.
Ensure to track routes to assure on time service.
Esure vehicle reaches on time for pickup/drop as per fixed schedules.
Ensure that the vehicle is maintained well in terms of cleanliness & basic safety standards.
Greeted customers & Provide outstanding customer service at all times.
Maintained a positive attitude and professional demeanour at all times.
Aggressively pursued reservation bookings
Skills
Should have good Oral, written communication and listening skills.
Should be an effective communicator, fluent with what he/she is speaking.
Should be a computer literate. (Proficient in MS office).
Should have the ability to handle multiple calls simultaneously.
Should be able to multi-task and be able to manage time effectively
Should provide most accurate information into the portal and to customer
Good interpersonal and problem-solving skills.
Should be flexible enough to adapt to any environment or changes happening in the work.
Should be patient enough and quite motivated towards learning new things and execute it effectively on day-to-day basis.
Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.
0 - 2 Years
3 Openings
0.8-1.3 Lac/Yr
Face-to-Face interview
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