Operation Executive

Commutec

0 - 2 Years
2 Openings
Not Disclosed
Face-to-Face interview
Navi Mumbai

Key Skills

Microsoft Office Communication Operation Executive

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Job Description

1. Handle calls from Client and make reservations onto the online portal.

2. Allocation of Booking

3. Confirm reservation details to Clients.

4. Follow up with drivers for pre-journey confirmation as

per fixed schedule and vehicle readiness.

5. Update portal with dispatch details.

6. Maintain strict SLA/TAT for all activities

7. Attend to and provide customer with a solution to any

queries/complaints.

8. Must discuss every matter with its supervisor or team

leader to get any issue sorted.

9. Coordinate with Vender management department

and administrative department for billing/vendor

related queries.

10. Should be confident in troubleshooting any such

emerging queries and maintaining high standards of

Service.

11. Prior Service industry experience preferred.