Operation Executive (Full Time)

Commutec

Handle calls from Clients and make reservations on the online portal.

Allocation of reservation of Vendors.

Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.

Confirm reservation details to Clients.

Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness.

Update portal with dispatch details.

Maintain strict SLA/TAT for all activities.

Attend to and provide customers with a solution to any queries/complaints.

Must discuss every matter with its supervisor or team leader to get any issues sorted.

Coordinate with Vendor management department and administrative department for billing/vendor-related queries.

Should be confident in troubleshooting any such emerging queries and maintaining high standards of Service.

Skills -

Should have good Oral, and written communication and listening skills.

Should be an effective communicator, fluent in what he/she is speaking.

Should be computer literate. (Proficient in MS Office).

Should have the ability to handle multiple calls simultaneously.

Should have the ability to handle multiple calls simultaneously.

Should be able to multi-task and be able to manage time effectively

Should provide the most accurate information in the portal and to the customer

Good interpersonal and problem-solving skills.

Should be flexible enough to adapt to any environment or changes happening in the work.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.Com, Post Graduate Diploma, M.Com

• Role

  operation executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office