Online Reputation Manager

  • icon job experience 2 - 4 Years
  • icon job opening 3 Openings
  • icon salary Not Disclosed
  • icon job location Salt Lake Kolkata
  • icon job posting Posted 30 days ago
  • Face-to-Face interview Face-to-Face interview
Key Skills

Social Listening Crisis Management Communication Skills

Job Description

We are looking for an Experienced Online Reputation Manager to help us build and preserve a positive brand image.

You will be responsible for monitoring and managing our company’s social media accounts and keeping track of how our brand resonates with our target audience.

We need a person who can improve our company’s image by promoting relevant and engaging content.

An ideal candidate will track social media platforms to find out what audiences are saying about our brand.

Responsibilities:

• Proactively monitor and address customer grievances ,issues and trends across various online platforms.

• Conduct in-depth reputation monitoring and analysis to identify areas for improvement and mitigation.

• Develop and implement effective campaigns to promote a positive online reputation.

• Execute tailored online reputation management strategies based on customer needs and industry best practices.

• Track and measure the impact and success of reputation management campaigns using relavant metrics and analytics tools.

• Stay updated on the latest industry trends ,technologies and regulations related to online reputation management.

• Monitor and analyze customer feedback ,reviews and sentimentals to identify insights and actionable improvements.

• Effectively utilize content management systems,analytics tools,and social media platforms to drie reputation management efforts.

Requirements:

• Bachelor's degree business management ,marketing, communications, or a related field.

• 3+years of proven experience in online reputation management or related roles.

• Strong Knowledge of current trends, techniques, and regulations in online reputation management.

• Excellent written and verbal communication skills with the ability to craft compelling content.

• A detail-oriented mindset with exceptional analytical and problem solving abilities.

• Ability to thrive in a fast-paced and dynamic work environment.

• Proficiency in content management systems, analytics tools and social media man
  • Experience

    2 - 4 Years

  • No. of Openings

    3

  • Education

    Professional Degree

  • Role

    Online Reputation Manager

  • Industry Type

    Media / Entertainment / Broadcasting

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Part Time

  • Work Location Type

    Work from Home

  • Face interview location

    AQ 6, 6th Floor, above Prime Car Care, AQ Block, Sector V, Bidhannagar

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