Process Associate Back-end Operations Non-voice Process

VJ Consultant

Responsible for solving queries of US Customers through chats.

- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Perform other duties and responsibilities as necessary.

• Experience

  1 - 2 Years

• No. of Openings

  100

• Education

  Secondary School, B.A, B.Com

• Role

  Non Voice Process

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home