Desktop & Network Support Engineer

NIA IT SOLUTIONS

0 - 5 Years
50 Openings
1.8-4.0 Lac/Yr
Hyderabad
+2 Bangalore, Chennai
Face-to-Face interview

Key Skills

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Job Description

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Experience
0 - 5 Years
No. of Openings
50
Education
Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree
Role
Network Support Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About NIA IT SOLUTIONS

With more than 10+ yrs of exp in IT, we are family of Software Engineers well experienced in different Technologies who firmly believe that Magic is nothing, but Logic.
With our logical and technical abilities many times we created magic in form of Applications either Mobile or Web and won hearts of several esteem clients from different Nations.