Network Field Engineer

  • icon job experience 1 - 6 Years
  • icon job opening 5 Openings
  • icon salary 1.8-3.0 Lac/Yr
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

Networking Switching Splicing Installation Troubleshooting

Job Description

Purpose of the Role

- Responsible for 100% customer Service and maintenance of network element on field in the designated area

Role Description

- Assume overall responsibility for ensuring % Customer Uptime

- Attend customer complaints on field and give quality resolution within the TAT

- Provide timely resolution of technical complaints through analysis/ trouble shooting

- Monitor NMS through SMS/ mails and take appropriate action based on the events

- Analyze repeat complaints and ensure implementation of corrective measures through escalations if required

- Avoid Churn of customers through better service within the SLA or Commitment

- Responsible for process adherence

- Provide structured feedback to management to provide permanent solutions to improve service level

Work Experience

1. - 5 years of work experience

2. Hands on experience in Trouble shooting of Networking and Hardware

3. Must be 12th/10th/ITI/Diploma/Engineering qualified

4. 2 wheeler & driving license is a must

5. Last 3 months salary proofs, CTC letter

Remuneration:

Best hike on existing package+ Allowances+ Mediclaim+ Incentives
  • Experience

    1 - 6 Years

  • No. of Openings

    5

  • Education

    Secondary School

  • Role

    Network Field Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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