FIELD Network Engineer :
lete Field Work. (Broadband Installation & Fault Repair process)
idate would be traveling to a customer's place to rectify the faults & Installation in the Network. (From the Customer place to the end of the connection at the customer's place)
Roles & Responsibilities:
me overall responsibility for ensuring % Customer Uptime
re that the notes in the network are maintained as per norms
re support for timely connectivity for all the cross functional teams
tain the network database and submit the required report to the reporting coordinators on regular intervals
nd customer complaints on field and give quality resolution within the customers
ide timely resolution of technical complaints through analysis/ troubleshooting
tor NMS through relevant application and take appropriate action based on the events
yze repeat complaints and ensure implementation of corrective measures through escalations if required
% compliance on safety and cardinal rules
onsible for process adherence
ide structured feedback to management to provide permanent solutions to improve service level.
12 Providing Petrol Allowances.
13 Providing Bike Services Allowances.
14 Providing PF & ESI Allowances.
15 Providing Room Accommodation.
16We are Recruiting for Coimbatore, Tripur.
Experience
0 - 2 Years
No. of Openings
10
Education
Diploma
Role
Network Field Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
B6, II Floor, Vue Grande, 339, Chinnaswamy Road