L1 Desktop and Network Support Engineer

Practical Methods

Looking for candidates with excellent communication skills in handling customers

Minimum 1 year of experience in handling desktop/laptop and network support

Good understanding of Windows operating system

Good understanding of Networking basics (IP address, LAN, WAN)

Good understanding on IT ticketing tool (Response, resolution time SLAs etc.)

Good exposure of handling remote management tools like RDP, Anydesk etc. for remote troubleshooting

Minimum qualification: Diploma / Graduation with at least 1 year of professional experience

• Experience

  1 - 3 Years

• No. of Openings

  20

• Education

  Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

• Role

  Network Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office