Scope of work for Network Operation Services 24x7.
• Coordinate internal resources and third parties/vendors/OEMs to support Network operations
• Keep and maintain the Network Topology Diagram given by CUSTOMER. Maintain it with details of VLANs, Subnets IP addresses etc.
• Network and Device health monitoring like CPU, memory etc..
• Troubleshooting of the Switches, Routers, Firewalls, ACI, SD-WAN, SD-Access, SDN, Cloud, Video Conferences, Voice Technology, Load balancers, Wi-Fi and SolarWinds tool.
• Managing and troubleshooting of the LAN and Wi-Fi Network within the SLA timelines.
• IP Phone / CCT Connectivity
• Managing and troubleshooting of DC Network, DR Network, Cloud Network.
• Strictly follow processes like Change management, Asset Management etc..
• Compliance execution and support to the laid down the service and security processes.
• ISP coordination & escalation including ticket lodging, email & phone follow-ups
• Generate the network reports
• Creating, updating incidents and Service Tickets
• Special attention and resolve the VIP network connectivity/access issues
• Report and escalate to management as needed
• Create and maintain comprehensive documentation
• Support project implementations/migrations
• Escalations as per the agreed escalation process wherever required
Experience
5 - 10 Years
No. of Openings
1
Education
B.C.A, B.E, B.Sc, M.C.A, M.Tech, M.Sc
Role
Network Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office