Senior Network Engineer

SVS Job Consulting Services

Roles and Responsibilities:

• Troubleshooting Cisco Video Infrastructure Related Issues

• Ticket/incident Management Tools

• Handling Escalations and Critical Issues in Video Environment

• Very Good Communication and Strong Documentation Skills

• Handling Escalations and Critical Issues in Video Environment

• Very Good Communication and Strong Documentation Skills

• Polite Appearance to End Users

• Intercultural Competence, Team Player, Cooperation Ability

• Demonstrates a High Level of Commitment to Customer Service and Operations.

• The willingness of Working in a Fast-Moving, Customer-focused Digital Environment

• Knowledge of Itil Processes Required, Itil Certificate Preferred

extensive Knowledge On Collaboration Products as Mentioned Below:

• Cisco Unified Communications Manager (cucm)/cme

• Cisco Unified Communications Manager Im and Presence Service, Including Cisco Jabber

• Cisco Unity Connection/cue

• Cisco Emergency Responder (cer)/paging Service

• Cube Enterprise.

• Cisco Unified Contact Center Express/enterprise.

• Video Collaboration / Business Video

• Prime Collaboration Tools Pcd/pcp/pca.

• Cisco Unified Sip Proxy.

• Cisco Web Ex Meeting Server.

• Cisco Hosted Collaboration Solution.

• Cisco/acme Session Border Controllers.

• Ipfx - Unified Contact Center Solution.

ccie Collaboration Certificate is Mandatory

• Experience

  9 - 12 Years

• No. of Openings

  3

• Education

  B.E, M.B.A/PGDM, M.C.A

• Role

  Network Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office