About the Role:
This role will be responsible for technical support for org-wide employees
Chiefly responsible for timely Onboarding and Offboardig of employees
Upkeeping of all operational computer system
Work closely with InfoSec team on making the devices compliant
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers.
Install and upgrade computer components and software, manage and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Requirements for the Role:
Required BSc// in Information Technology Or Computer Science
3-6 years of network administration, or system administration experience
System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
Strong knowledge of systems and networking software, hardware, and networking protocols
A track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Please submit your application for this position on our official careers page by following this link . We will not accept applications submitted outside this link.