• Handling overall operations of Hob Nob product
• Managing operation of reimbursement desk
• All operational support to sales team
• MIS Reports
• Looking after the process of claims – managing the process and work done by KYP Officers and FMOs
• Managing the overall process of Backend department
• Ensuring the smooth functioning of Hob Nob claim process
• Ad hoc duties assigned by senior management
• To head all desk-related claim queries for cashless as well as Government schemes.
• To run desk as per BG model from patient preauthorize to discharge with application download followed by ratings.
• To monitor day-to-day MIS from desk and report Hospital Management.
• Check payment reconciliation and get the correct MIS prepared.
• To work as a catalyst between hospital, patients and BG Desk.
• Leading a team of Medical officers & Smile Officer/Router on the desk
• Maintaining good rapport with top management of assigned hospital &
• Review on agreed services by the company.
• To prepare and publish Daily, weekly and monthly reports and MIS
• Setting up an existing SOP and Framework on a new desk and keep innovating with better insights.
• Seamless & Cost-effective function of the entire front-end process.
Experience
3 - 9 Years
No. of Openings
1
Education
B.B.A, B.Com, Any Bachelor Degree
Role
National Operations Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office