The integration team is accountable for incorporating the Murex software into the
information system frameworks of our Capital Markets customers.
Throughout the lifecycle of the product, from pre-sales support to implementation as well as
training and product support, Murex integration consultants are our clients' trusted IT
partners.
We deliver innovative solutions and provide state of the art recommendations and advice.
Part of the integration team, the Reporting team manages the data mining, batch, and reporting
solutions of Murex.
Responsibilities
Develop expertise in Murex interface solutions and general knowledge of the platform
Provide technical support (phone, email, CRM, on-site) to customers, ensuring
successful follow up of issues from notification to resolution and validation
Validate solutions with co-workers within the team and seek for advice and expertise
of other teams on other domains
Participation in implementation projects, delivery of interfaces for electronic
the communication network (for example online trading platform), clearing systems,
customer’s internal systems (. core banking) and trade migrations
Maintain good understanding and knowledge of the best practice
Participate the Murex' solution enrichment process by reporting issues and suggestion
to the development center
The person in charge of one or several accounts pro-actively ensures customer satisfaction
and follow-up on the interfacing related activities
Deliver customers' and partners' training
Deliver pre-sales configuration
Experience of technology use within the Financial Markets.