MIS Executive

Key Skills

MIS Executive MIS Analyst MIS Management Excel Expert Walk in

Job Description

Handling all logistics related queries which will be routed from CS team through mails, chats and calls.

* Closing urgent deliveries, POD, disputed cases raised from customers.

* Closing all the cases for customers within defined TAT.

* Need to take ownership and close customer queries with a positive response.

* Enhances organization reputation by accepting ownership for accomplishing new and different requests

* Having a weekly review with courier partners for improvisation on TAT and maintaining a quality of deliveries.

* Working with the CS team and other team members to improvise the process and enhance the quality of service for customers.

* Engaging with a cross functional team.
  • Experience

    1 - 2 Years

  • No. of Openings

    1

  • Education

    B.Com

  • Role

    MIS Executive

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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