Medical Receptionist (Female Only)

ENT Clinic

Shift Timing: - 2pm and 4pm to 8:00PM monday to saturday.

Maintain front office reception area

Welcome customers/guests and answer their queries

Answer phone calls, emails and maintain booking/appointment record

It is a Full Time Receptionist job for candidates with 1 - 2 years of experience.

To answer and direct incoming phone calls

To politely greet, direct and assist customers

To coordinate incoming and outgoing mail, packages and deliveries

To schedule appointments; rearrange the appointments as per the exigencies

To register patients in the system

To understand the package/prescription of referring Doctor and log in right tests

To correctly register clients without any errors

To seek clarifications regarding Tests

To ensure Cash Handling & Credit Billing

To ensure zero leakage of cash collection

Reducing Cancellations and No-Shows through confirmation calls, rescheduling of appointments, follow-up calls, sms, patient engagement

Greeting/ hospitality with patients; Making conversations with patients to enable them get comfortable in the clinic

Share the Google Review link when the patient is in the clinic and politely get them to fill it

Approach happy patients (in-process/ discharged) to refer more patients

Ensuring the up-keep of the clinic (Cleanliness, basic hygiene); Housekeeping staff must be well- trained

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, B.Ed, B.Sc

• Role

  Medical Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  gurugram