The Medical Online Support Advisor is the key link between healthcare professionals/ Doctors, medical vendors, and the enquirers/customers. They help on calls, chat, and emails, which includes referring to the right medicines based on the symptoms/disease. And handle the follow-up issues of the orders.
Responsibilities and Duties
1) Handling queries through calls, chat, and emails.
2)To provide a bridge between the medical vendors/medicines and the enquirers.
3) Provide proactive input in strategic medical/medicine management.
4) Book, review, and revise patient orders on medicines and contact the vendor to fulfill the orders.
5) Basic understanding of symptoms and diseases.
Required Experience, Skills, and Qualifications
Excellent Leadership skills
- Negotiation skills
- Leadership skills
- Proactive
- Excellent communication - Both oral & Written English
- B/M/PhD Degree in Pharmaceutical Medicine / Translational Medicine or Clinical Research would be given preference.
Job Type: Full-time
Experience:
work: 5 year (Required)
Preferred experience in medicine Imp. & Exp. The company, pharmacy, medical organization
Job Type: Full-time
Experience
5 - 11 Years
No. of Openings
3
Education
B.A, B.Pharma, DM/Doctorate of Medicine, M.Pharma, Any Bachelor Degree, Professional Degree, Post Graduate Diploma, Ph.D/Doctorate
Role
Medical Advisor
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office