Minimum office attendance should be 95%
2 Candidate is responsible for NPS score target as per RIPL
Checking and monitoring the cleanliness housekeeping in all reception area/Customer
Lounge
4 Greeting to all reported customers, guiding them to wait if service advisor are busy.
s Maintaining the Service Tracker at vehicle reception of reported customer
6 Preparations of repair order bunch/ICM consultations
7 My Renault Download in customer mobile; Penetration target-35%
8 Collect Instant feedback & punch in DMS and IFC tab and take customer lounge feed back
9 Repair Order verifications
10 Additional SDR data calling
11 Sharing of reports
12 Maintaining the KPI's as per the Care target for IFC,MYR
- Experience4 - 6 Years
- No. of Openings9
- EducationHigher Secondary, B.A
- RoleMaster Technician
- Industry TypeManufacturing / Production / Quality
- GenderMale
- Job CountryIndia
- Job TypeWork from Office