-**Data Management:** Maintain accurate and organized data using Excel, ensuring that information is up-to-date and easily accessible.
- **Lead Generation:** Proactively search for potential customers and generate order leads by reaching out and identifying new business opportunities.
- **Customer Relationship Management (CRM):** Address customer grievances, answer inquiries, and provide timely and helpful assistance.
- **Quotation Management:** - Analyze project requirements, estimate costs, and provide accurate quotes to clients while considering materials, labor, and production timelines.
- **Order Processing:** Create order letters and manage the necessary documentation for smooth order processing.
- **Communication:** Communicate effectively with customers by phone and email, ensuring files are shared as needed and inquiries are promptly addressed.
- **Marketing Support on Social Media:** Assist in managing marketing activities on social media platforms, ensuring content is engaging and aligns with our brand.
- **Collaboration:** Work closely with the front office and other teams to ensure seamless communication and coordination.