Customer Relationship Manager

Ruhil Group

Assistant Manager CRM (Post Sales)

Job Description

• Interacting With Existing Clients for Post Booking Queries Related To Legal and Payment, replying on E-Mails or over the phone.

• Resolving Queries and complaints pertaining to the property.

• Responsible For Preparation of NOC, Tripartite Agreements, Etc. For Bank Loan Purpose

• Responsible For Interaction with Customers On Booking, Quotation And Payment Schedule Preparation.

• Responsible For Maintaining All Details And Transactions Of Customers

• Responsible For Preparation Of Receipt, Payment Sheet updation & Handover Of Cheques.

• Responsible For Sending Demand Letters, Reminders, Cancellation Letters, Payment Receipts And Customers Dealing, All Back Office Activities, To Maintain Sales Record And Customer Details, Refunds, Cancellations Of Units Etc.

• Responsible For Sending Demand To Customers By Courier And Email.

• Responsible To Ensure Complete Customer Relationship Management.

• Experience

  4 - 10 Years

• No. of Openings

  02

• Education

  B.A

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office