Manager Client Servicing

Cuberoot Technologies

1 - 3 Years
02 Openings
Not Disclosed
Face-to-Face interview
Lado Sarai, Delhi

Key Skills

Relation Manager Client Relationship Manager Client Servicing Manager

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Job Description

Interact with clients and build relationships with them while ensuring their needs are being met

Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience

Mastermind creative ways to deliver an exceptional client experience

Develop and oversee the implementation of client service protocols

Resolve complex client problems or disputes in a professional manner

Coach and support team members to help them meet departmental goals

Keep records and documentation of client interactions for training purposes

Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement

Experience
1 - 3 Years
No. of Openings
02
Education
Diploma, Higher Secondary
Role
Client Servicing Manager
Industry Type
Advertising / MR / PR / Events
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Cuberoot Technologies

Cuberoot is an audience management platform that helps companies including brands, advertisers, agencies, publishers, etc to leverage the power of their data to grow their business faster than before. We help advertisers understand their audience better so that they can make the right business decisions about their marketing spends and reach out to the ideal customers in the best possible manner.