Job Profile = Manager/Assistant Manager
Qualification & Experience
Qualification: Any Graduate plus MBA / PGDM (Marketing / Sales)
Experience: Up to 8 years
Package is not a constraint for deserving candidate
Preferred candidates from Real Estate.
Technical Skills
To ensure that all the records are properly maintained and easily accessible.
For dealing with customer complaints, queries and information requests giving logical and satisfactory end to the process.
Maintaining excellent service quality at the point of enquiry and follow-ups.
Prepare daily, weekly, monthly statistical reports as appropriate.
To ensure that follow-up schedules and deadlines are met.
Follow up with banks for disbursement.
Making Allotment Letters, Demand Letters, Reminder Letters, Pre-Cancellation Letters and Cancellation Letters along with interest statement.
Receiving payment by Cheque / . / RTGS / NEFT and entering in the system and forwarding to account department. - Changes in new bookings
Responsible for standard collections procedures.
Follow-up with customers for instalments payment due & overdue. - Issuance of demand letters and reminders for late payments.
Soft Skills
Good communication, presentation & inter-personal skills
Good Leadership quality
Co-ordination skills with project team
Cordial relation with client
Good command over English Language