Key Result Area:
• New Customer Acquisition through prospecting new clients
• Maintain / Manage & Grow Business from the assigned Accounts
• Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Accounts.
• Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Accounts.
• Keep a track of the clients business initiatives and future plans and analyze its impact on the business
• Identify the opportunities for the new products, services & applications in the existing accounts for additional revenues
• Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies
• Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business
• Keeps a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & system.
• Responsible for revenue generation from the set of corporates by cross selling and up selling
• Ensure customer satisfaction through coordination with back end support functions viz., customer service, billing and other functions.
• Maximising Wallet Share from the existing accounts.
Skill Set:
Excellent presentations and communication skills
Highly Self-driven & Self-motivated and should possess a pro-active approach towards the objective
Should demonstrate solution centric approach towards problems